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PRODUCTS
SPACES
SOLUTIONS
COMPANY
- Careers
- Who We Are
SUPPORT
SOFTWARE
PRESS
- News
- Case Studies
CONTACT

PRODUCTS
SPACES
SOLUTIONS
COMPANY
- Careers
- Who We Are
SUPPORT
SOFTWARE
PRESS
- News
- Case Studies
CONTACT

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Technical Supportbrahim.salami@gmail.com2022-05-02T13:08:27+00:00

CONTACT SUPPORT

Tech Support

Thank you for being a valued Ashly customer. We're happy to help you so please fill out this form to help us get started.

Name*
First Last
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Phone Number*
Email Address*
Model Number
Please include the model number of the product (ie: NE 4250)
Serial Number
Please find the serial number on the rear panel of the unit.
Age of Product
- Under 1 year old
- 1-2 years old
- 2-3 years old
- 3-5 years old
- Over 5+ years old
Is there DSP onboard?
- Yes
- No
Type of Issue
- Hardware
- Software
- Not sure
*Note: Do you have the latest firmware and software updates installed? Please be sure you have the latest update.
Description
Please describe the issue you are experiencing to the best of your ability.
Upload a photo
Drop files here or

Accepted file types: jpg, png, pdf.
In some cases, sending in a photo or screen capture is helpful to us. Please upload it here.
CAPTCHA

Δ

For Support, Service, Sales or other inquiries, call

1-800-705-2102

SUPPORT HOURS

Monday – Friday 8:30 AM – 6:00 PM EST
Closed on US Holidays

TECH SUPPORT GURUS

Jim Schwenzer – Email Jim
585-872-0010 x124

Mike Updaw – Email Mike
585-872-0010 x134

CALLING TECH SUPPORT

North America & The Caribbean
+1-800-828-6308 (toll-free)
+1-585-872-0739 (fax)
Email Tech Support

All International Countries
+1-585-872-0010

For Support, Service, Sales or other inquiries, call 1-800-705-2102

©Copyright 2018 - | All Rights Reserved | Ashly is a division of Jam Industries

Ashly Audio. 847 Holt Road, Webster, NY 14580-9103, USA

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